• TECHNET
  • 706-882-0186

  • 66 Youngs Mill Rd
    Lagrange, GA 30241

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RIGHT TO REPAIR

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat 7:30AM - 2:00PM
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality CARQUEST Auto Parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as CARQUEST Auto Parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


What do I have to do to keep my car or truck's warranty in effect?


Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


My car is a leased vehicle. Am I responsible for maintenance?


Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


What parts should be replaced and at what intervals should these services be performed?


Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


How does the quality of aftermarket parts compare with original equipment parts?


Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers' specifications.


If I do have a warranty-related problem with a dealership, what rights do I have?


If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

  • HAVE QUESTIONS?

    Call 706-882-0186

What People Say About Us


  • -Michael W.

    Stanford Automotive is wonderful! Their customer service is excellent and the ladies in the office are great to deal with. The guys in the shop are through and took the time to explain the repairs to me and the pricing. All in all my first service has made me a lifelong customer of Stanford Automotive.


  • -Adrian S.

    Great customer service and Terry breaks everything down to you so you understand what's really going on with your vehicle


  • -Sarah D.

    Great friendly service, got us right in and got the problem fixed. Didn't kill us on the price either!


  • -John W.

    I was in a semi vs car accident . Luckily no serious injuries to anyone. Terry and Dana and the whole crew did an amazing job of safely towing my truck and clearing the scene. They worked closely with the police ambulance and fire fighters on scene and with insurance and myself repairing the damage to my truck. They helped make a very stressful experience much better by being friendly, professional , honest and going out of their way to help me. . I highly recommend them for both the towing and repair shop.


  • -Michael H.

    I was stuck off a I-85 these gentlemen here and Terry went above and beyond and out their way to help me out to get me back home!! I greatly appreciate it gentlemen!! Real good guys and they didn't even overcharge me a bit


  • -Pat M.

    Works on all our business' trailers and trucks. Great owners. Treat their customers like family.

Call us for service: 706-882-0186

ASE (Automotive Service Excellence)
CARQUEST
Jasper
TECH-NET
World Pac
ASE Master Technician
Certified Auto Repair
  • Car Care Aware