CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Stanford Automotive is wonderful! Their customer service is excellent and the ladies in the office are great to deal with. The guys in the shop are through and took the time to explain the repairs to me and the pricing. All in all my first service has made me a lifelong customer of Stanford Automotive.
Great customer service and Terry breaks everything down to you so you understand what's really going on with your vehicle
Great friendly service, got us right in and got the problem fixed. Didn't kill us on the price either!
I was in a semi vs car accident . Luckily no serious injuries to anyone. Terry and Dana and the whole crew did an amazing job of safely towing my truck and clearing the scene. They worked closely with the police ambulance and fire fighters on scene and with insurance and myself repairing the damage to my truck. They helped make a very stressful experience much better by being friendly, professional , honest and going out of their way to help me. . I highly recommend them for both the towing and repair shop.
